After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the Web3 wallet incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for your cooperation and understanding throughout this process.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the staking incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

We are aware of an active security incident involving the Icon (ICX) network.

As a precaution, ICX deposits and withdrawals have been temporarily suspended. Trading remains available for now.

We are monitoring the situation closely and will provide an update if anything changes. For the latest information directly from the Icon team, please refer to their official announcement.

Thank you for your patience and understanding.

Following confirmation from both the MANTRA team and our custodian, deposits and withdrawals for MANTRA (MANTRA) have been re-enabled and are operating normally.

This incident has been resolved. Thank you for your patience and understanding.

We have paused crypto withdrawals and deposits for NES (Nesa) as a precautionary measure, because critical consensus vulnerability has been exploited, causing invalid blocks to be accepted by vulnerable nodes.

We are monitoring the situation and we will update you as soon as we have new information.

Thank you for your patience and understanding.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.
Thank you for again your cooperation and understanding throughout this process.

After thorough testing and monitoring we ensured that everything is functioning as expected and users will be able to onboard successfully after completing the Margin quiz without being stuck. Fix was released on both Android and iOS app versions.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

The connectivity issue affecting FIX API customers using AWS Direct Connect at the Equinix FR5 location in Frankfurt has been resolved.

Connectivity has been restored, and the FIX API is operating normally.

Thank you for your patience and understanding.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident.
If you encounter any further issues or have any questions, please don't hesitate to reach out to us.
Thank you for again your cooperation and understanding throughout this process.

Following the security incident involving the Kite Foundation, Bitvavo will support the KITE (KITE) contract swap on the Ethereum (ERC-20) network.

- The contract swap will take place on Thursday, 20 August 2026, at a 1:1 ratio. No action is required on your side.

- Deposits and withdrawals of KITE via the Ethereum (ERC-20) network will remain closed until the swap is completed, and will reopen once the swap has been finalized.

- Trading will continue as normal throughout the contract swap.

- After the migration, your deposit address will remain the same. As always, we recommend verifying it on the deposit page before sending funds.

We will keep you informed of any further updates.

Maintenance has completed

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the mobile app incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

We are aware of a security incident involving the Harmony network.

The Harmony team has stated that it is working with relevant exchanges to stop and freeze the affected funds.

ONE is a trade-only asset on Bitvavo, meaning deposits and withdrawals are not supported. Trading through RFQ remains available for now.

We are monitoring the situation closely and will provide an update if anything changes. For the latest information directly from the Harmony team, please refer to their official announcement.

Thank you for your patience and understanding.

We have paused crypto withdrawals and deposits for RVN (Ravencoin) as a precautionary measure, because critical consensus vulnerability has been exploited on the Ravencoin mainnet, causing invalid blocks to be accepted by vulnerable nodes.

We are monitoring the situation and we will update you as soon as we have new information.

Thank you for your patience and understanding.

Our team has implemented the necessary fixes and confirmed that everything is working as expected.

If you experience any further issues or have questions, please contact our support team.

Thank you for your patience and understanding.

Our team has implemented the necessary fixes and confirmed that everything is working as expected.

If you experience any further issues or have questions, please contact our support team.

Thank you for your patience and understanding.

We are aware of a security incident involving the ZIL token, in which ZIL was stolen from a cold wallet. This does not involve a Bitvavo cold wallet. As a precaution, we have paused ZIL deposits and withdrawals to prevent any stolen funds from being moved or sold through our platform.

Trading remains available. We are monitoring the situation closely and will share updates as soon as more information is verified. For the latest updates directly from the Zilliqa team, please refer to their official channels.

Thank you for your patience and understanding.

After thorough testing and continued monitoring, we have confirmed that the fix has been successfully implemented and that transaction history is functioning as expected. As a result, this incident has now been resolved and closed.
If you encounter any further issues or have any questions, please don't hesitate to reach out to us.
Thank you again for your patience, cooperation, and understanding throughout this process.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the fiat deposits incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the login incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the TAIKO trading incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto services incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

Maintenance has completed

The issue has been addressed, and everything is currently working as expected.

If you experience any further issues or have questions, please contact our support team.

Thank you for your patience and understanding.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the website incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the Earn Hub incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

Our team has implemented the necessary fixes and confirmed that everything related to the processing of Visa payments is working as expected.

If you experience any further issues or have questions, please contact our support team.

Thank you for your patience and understanding.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto deposits and withdrawals incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the mobile app incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for again your cooperation and understanding throughout this process.

Our team has implemented the necessary fixes and confirmed that everything is working as expected with the rewards payouts.

If you experience any further issues or have questions, please contact our support team.

Thank you for your patience and understanding.

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the SMS delivery incident.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for your cooperation and understanding throughout this process.