After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the onboarding incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.
No components marked as affected
Resolved
After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the onboarding incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for again your cooperation and understanding throughout this process.
Monitoring
The root cause of the issue has been addressed and we are currently monitoring the situation. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.
Investigating
We are currently experiencing technical difficulties, which may impact ID verification during account creation for German users. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. In the meantime we recommend you to wait a short while after a failed ID verification attempt and to then try again. Thank you for your patience and understanding.
