Technical Difficulties Affecting Crypto Trading
Resolved·Partial outage

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Tue, Dec 2, 2025, 08:18 PM
(2 days ago)
·
Affected components
Buy & Sell Crypto
Updates

Resolved

After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident. If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Tue, Dec 2, 2025, 08:18 PM

Monitoring

Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. If you encounter any further issues or have any questions, please don't hesitate to reach out to us. Thank you for your cooperation and understanding throughout this process.

Tue, Dec 2, 2025, 07:04 PM(1 hour earlier)

Investigating

We are currently experiencing technical difficulties, which impact crypto trading on Price Guarantee orders. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

Tue, Dec 2, 2025, 06:34 PM(30 minutes earlier)

Investigating

We are currently experiencing technical difficulties, which impact crypto trading on RFQ / Price Guarantee orders. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding

Tue, Dec 2, 2025, 06:31 PM

Investigating

We are currently experiencing technical difficulties, which impact crypto trading. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding

Tue, Dec 2, 2025, 06:24 PM