Technical Difficulties Affecting the Mobile App for some German Users
Monitoring·Degraded performance

Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. You may need to restart your application for the changes to take full effect.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for your cooperation and understanding throughout this process.

Mon, Sep 1, 2025, 04:34 PM
(17 hours ago)
·
Affected components
Mobile App
Updates

Monitoring

Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected. You may need to restart your application for the changes to take full effect.

If you encounter any further issues or have any questions, please don't hesitate to reach out to us.

Thank you for your cooperation and understanding throughout this process.

Mon, Sep 1, 2025, 04:34 PM

Identified

We are pleased to inform you that we have identified the root cause of the mobile app issue. We are now proceeding with the necessary steps to address and resolve the issue. We will keep you updated on our progress.

Mon, Sep 1, 2025, 11:04 AM(5 hours earlier)

Investigating

We are currently experiencing technical difficulties, which may impact the mobile app for some German Users. Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible. Thank you for your patience and understanding.

Mon, Sep 1, 2025, 09:54 AM(1 hour earlier)