Complete
We have completed the maintenance and all delays are back to normal processing times.
We apologise for the inconvenience and appreciate your patience.
In progress
Due to maintenance, an old message regarding a past crypto deposit or withdrawal may have been mistakenly re-sent. Please disregard it.
Currently, crypto deposits and withdrawals are experiencing delays. We are actively working to resolve the issue as quickly as possible. Your funds are safe.
Complete
Maintenance has completed
In progress
Maintenance has started
Scheduled
We will be performing a scheduled maintenance on Thursday, June 5th from 06:00 AM to 07:00 AM CEST.
During this maintenance window, the following features are impacted:
Delay in deposits and withdrawals, impacting both fiat and crypto
Delay in updates in the portfolio chart
Delay in seeing an update in your user balance
You might experience delays during account verification
All delays will be processed after the maintenance window has been closed. Updates regarding any potential impact will be provided if necessary.
We appreciate your patience as we work to enhance our platform. If you have any questions, please don't hesitate to contact our support team.