Resolved
Our engineering team has applied the necessary fixes and completed thorough testing to confirm that the charts are now displaying correctly. The issue has been fully resolved. We appreciate your patience and understanding
Monitoring
We are pleased to share that we've identified the root cause of the issue and are actively working on a full resolution. At this time, 1h/Live charts are functioning correctly across all affected markets. Additional fixes are being implemented to fully address the problem. We'll continue to keep you informed on our progress. Thank you for your patience and understanding.
Investigating
We're currently experiencing issues with market data and price updates, which are causing inconsistent line charts in our core App and Web platforms. Our engineering team is actively investigating the problem, and we’ll share more updates as soon as possible. Thank you for your patience and understanding.