We have regained access to our X account. What happened: On October 11, between 15:00h-18:00h CEST, our X account was compromised by a malicious actor through a phishing attack. The incident has been resolved. Bitvavo regained control over the account. The incident occurred after an employee unintentionally clicked on a malicious link, resulting in unauthorized access to the account. The malicious actor published false content in an effort to scam people. Please note: any posts placed between 15:00-18:00 CEST on 11 October has by now been removed and should be ignored as this content does not come from Bitvavo. Be aware that we have not issued a BVAVO token. Do not click on any links related to this subject.
No components marked as affected
Resolved
We have regained access to our X account. What happened: On October 11, between 15:00h-18:00h CEST, our X account was compromised by a malicious actor through a phishing attack. The incident has been resolved. Bitvavo regained control over the account. The incident occurred after an employee unintentionally clicked on a malicious link, resulting in unauthorized access to the account. The malicious actor published false content in an effort to scam people. Please note: any posts placed between 15:00-18:00 CEST on 11 October has by now been removed and should be ignored as this content does not come from Bitvavo. Be aware that we have not issued a BVAVO token. Do not click on any links related to this subject.
Investigating
We want to assure you that customer funds are safe. Malicious actors have only gained access to the Bitvavo X-page. Additionally, please avoid clicking on any links. Thank you for your understanding and patience.
Investigating
Malicious actors have gained unauthorized access to the Bitvavo X page. Please note that all messages after 15:00 CEST are not sent by Bitvavo. We are investigating the situation and will provide updates through this status page.
