After thorough testing and monitoring to ensure that everything is functioning as expected, we can now close this incident. If you encounter any further issues or have any questions, please don't hesitate to contact us. Thank you again for your cooperation and understanding throughout this process.

Our team has successfully implemented the necessary fixes and withdrawals are now being processed at normal speed. We have conducted thorough testing to confirm that everything is functioning as expected but will keep monitoring the situation. If you experience any further issues or have any questions, please feel free to contact us. Thank you for your cooperation and understanding throughout this process.

We are pleased to inform you that we have identified the root cause and are currently in the process of implementing the solution. The solution is to be implemented within the next hour and we will notify you as soon as it goes live.

We are still seeing degraded performance on crypto withdrawals. Our team is still actively investigating the issue and analyzing the root cause. We appreciate your continued patience as we work towards resolving this issue. We will share an update within the next 30 minutes or as soon as we have new information.