After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident.
If you encounter any further issues or have any questions, please don't hesitate to reach out to us.
Thank you for again your cooperation and understanding throughout this process.
Resolved
After thorough testing and monitoring to ensure that everything is functioning as expected we can now close the crypto trading incident.
If you encounter any further issues or have any questions, please don't hesitate to reach out to us.
Thank you for again your cooperation and understanding throughout this process.
Identified
We have identified the cause of the issue. Users may still experience issues when placing or completing trades.
We are working on a solution and will keep you updated on the progress.
Investigating
We are currently experiencing an issue where stable coin conversions are failing during liquidation settlement processes.
Users attempting to execute or finalize liquidations using stablecoins may receive transaction failure errors, unexpected reverts, or timeouts.
All user funds, collateral, and locked assets remain secure.
Our engineering team is actively investigating the root cause and working toward a swift resolution.
Thank you for your patience and understanding.
