Our team has implemented a fix and confirmed that SMS messages are being sent successfully again.
If you experience any further issues or have questions, please contact our support team.
Thank you for your patience and understanding.
Monitoring
Our team has implemented a fix and confirmed that SMS messages are being sent successfully again.
If you experience any further issues or have questions, please contact our support team.
Thank you for your patience and understanding.
Investigating
We are investigating an issue affecting the sending of SMS messages.
Users may a delay in receiving the requested SMS during the phone verification (for 2FA activation) and for German users this can also impact the signature (QES) step during onboarding.
Our team is working on a fix and will update you as soon as possible.
Thank you for your patience and understanding.
