Bitvavo

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Problems with One-Time-Password emails
Resolved·Degraded performance

Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected.

If you encounter any further issues or have any questions, please don’t hesitate to reach out to us.

Thank you for your cooperation and understanding throughout this process.

Mon, Apr 20, 2026, 03:50 PM
(5 months ago)
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Affected components
Apr 20, 2026, 03:21 PM
03:50 PM
Logins
Updates

Resolved

Our team has implemented the necessary fixes, and we have conducted thorough testing to ensure that everything is functioning as expected.

If you encounter any further issues or have any questions, please don’t hesitate to reach out to us.

Thank you for your cooperation and understanding throughout this process.

Mon, Apr 20, 2026, 03:50 PM

Investigating

We are currently aware of an issue affecting the One-Time Password (OTP) emails which are not being sent out.

Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible.

Thank you for your patience and understanding.

Mon, Apr 20, 2026, 03:29 PM(20 minutes earlier)

Investigating

We are currently aware of an issue affecting the One-Time Password (OTP) emails which are not being sent out when trying to log in.

Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible.

Thank you for your patience and understanding.

Mon, Apr 20, 2026, 03:21 PM