Resolved
After thorough monitoring to ensure that everything is functioning as expected we can now close this incident.
Thank you for again your cooperation and understanding throughout this process.
Monitoring
Our team has implemented the necessary fixes and is monitoring the situation. Normal processing times have resumed for both deposits and withdrawals.
If you encounter any further issues or have any questions, please don't hesitate to reach out to us.
Identified
Currently delay in processing is around 5 minutes.
We are currently in the process of implementing the solution to address the delay in processing. We appreciate your continued patience and understanding during this time.
Investigating
We're also receiving reports about crypto deposits being added to accounts with some delay.
Our team is still actively investigating the issue and analyzing the root cause.
We will provide an update as soon as we have it.
Investigating
We are currently investigating reports of delays in fiat deposits and withdrawals.
Our team is actively working on diagnosing the situation and will provide you with an update as soon as possible.
Thank you for your patience and understanding.